Shipping policy

Shipping Policy

Last updated: 20-01-2026

Thank you for shopping with ExpertShopy. We are committed to delivering your order safely and on time. Please read our shipping policy carefully.

Order Processing Time

  • All orders are processed within 1–2 business days (excluding Sundays and public holidays).

  • Orders placed after 3:00 PM will be processed on the next business day.

  • During high-volume periods (sales, festivals), processing may take slightly longer.

Shipping & Delivery Time

  • Domestic Shipping (India):
    Delivery usually takes 1–5 business days, depending on your location.

  • Remote or rural areas may take additional time.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout.

  • Free shipping may be available on selected products or orders above a certain value.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS/Email.

  • You can track your order using the provided courier link.

Delivery Issues

  • If an incorrect or incomplete address is provided, delivery may be delayed or returned.

  • We are not responsible for delays caused by courier partners or incorrect customer details.

Damaged or Missing Items

  • If you receive a damaged package or missing item, please contact us within 24 hours of delivery with photos or videos as proof.

  • Claims reported after this period may not be accepted.

Undelivered / Returned Orders

  • If an order is returned due to customer unavailability, incorrect address, or refusal to accept, re-shipping charges may apply. Contact Us

If you have any questions regarding shipping, feel free to contact us:

Website: expertshopy.com
Phone: 8157034363 , 9995034363
Email: expertshopykohinoor@gmail.com